Note: The following warranty terms are for purchases made through official LOFTEK Sales channels only (LOFTEK, Amazon). If you purchased through other channels or an unauthorized third-party retailer, please contact the seller directly. Customer satisfaction is our No.1 priority. Although we rigorously enforce high quality standards through multiple testing phases, mistakes and defects do occasionally occur. If you need any assistance, please do not hesitate to contact us at firstname.lastname@example.org and we’ll get back to you as soon as possible.